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Instant Messaging or Instant Time Wasting?: Office IM Etiquette
More and more, companies are allowing instant messaging, or IM's, as a way for workers to converse quickly in real time. Although IM-ing is not a new phenomenon on personal time, for the work environment it can be a helpful tool or full blown distraction.
Instant messaging etiquette is no different than email or phone etiquette at work. You have to remember to put your "work hat" on before engaging in any conversations. Although workplaces have relaxed their environments, it is still your place of employment and professionalism reigns supreme to guarantee that productivity is not sacrificed for relaxed demeanor.
If you are allowed to IM at work, make sure the conversation is professional and contains strictly work-related matters. Just like email, there is a record of conversations and a log for how long employees are engaged through chat, which can certainly come back to haunt you if your time card and productivity ever come into question.
You should also turn your chat off or post your away status so that the constant pop up of messages do not pull you away from the tasks at hand. Also similar to email, the need to respond immediately to messages can be overwhelming and distracting.
Keeping your professionalism and good judgment intact are key to utilizing IM, email, texting, or any other real time tools at work. Remember, the best way to lose the privilege of using them is to abuse them.
Posted by Don Boone on January 27, 2009 at 9:40 AM
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