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Managers, Help Your Employees Voice Their Opinion
Listen up, managers. According to one article, this year companies are cutting back on deploying employee satisfaction surveys to save money and because the poor economic environment have left companies fearful of what their employees might say about them.
If your company is not issuing satisfaction surveys, beware. In many cases these are the only outlets for employees' voices to be heard and the loss of them could be a cause for depleted morale.
You can help your team express their opinions and frustrations, without the use of a survey. If your company has suspended surveys or other opinion gathering methods, allow your team to vent frustrations or provide suggestions for improvement in staff meetings. That way, everyone on the team can be involved feel as though they have a hand in making change.
If you prefer a more intimate approach, create an employee suggestion box where workers can provide feedback and opinions anonymously and without the fear of backlash from coworkers and colleagues.
Without an official survey, workers may feel isolated from top management. So encourage your team to make regular one-on-one appointments that would allow them to speak directly with you as their manager. This will ensure that they are in a position to privately communicate any concerns or ask questions about the company, its performance and their own job status.
Employee satisfaction surveys can help shed light on how a company is performing in the eyes of workers, but it also serves as an outlet for workers to express their concerns and provide feedback in the hopes of effecting changes within a company. Without them, workers could feel that their opinions do not matter and quite possibly contribute to morale issues and eventually problems with retention.
Posted by Don Boone on June 4, 2009 at 9:43 AM
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